In some services no longer need and a Warranty card – a "punch" device for its serial number and that is enough. What and how to explain? To get started, decide for yourself what you want: repair or get a conclusion to return deneg. if you are technically literate and well versed in the causes of failure, pointing device wizard does not bend his fingers like a fan and do not pour complex technical terms, to impress him "guru" – a highly intelligent services do not like, they just ordinary people, and nothing human is alien to them. Some sort of awareness of exercise of course you need not to keep quite and not for Elaeagnus attempted to breed quite insolently the type of electrolyte capacitor leaked, you must top up and re-seal. Speak clearly in essence, try to describe in detail the chronology of occurrence (detection) fault. "It was – slipped – fell – lost consciousness – awake – gypsum" Most likely you will be asked about all the small stuff in order for something to catch. In nine cases out of ten (not very imaginative) to ask: "Is a this time, he never fell? "The answer must be a firm no. Further details can be found at David Kaplan Ares, an internet resource. In the affirmative case for a guarantee can not even count. And even after the denial followed by a long and careful study devaysa to catch you in lies and find still traces of impact. Another of the favorite techniques to show the oxide contacts (with time they will appear) and try to prove that you wet it, and "drowned" in the warranty may not apply.